.robot-content{
    display: block;
}
.chat-content{
    display: none;
    z-index:999;
}
.robot-right{
    position:fixed;
    bottom:45px;
    right:-35px;
    cursor: pointer;
    z-index:99;
}
.bubble-small{
    width: 20px;
    height: 12px;
    background-color: #C2CFD7;
    border-radius: 50%;
    position: absolute;
    bottom: 94px;
    right: 66px;
}
.bubble-middle{
    width: 29px;
    height: 14px;
    background-color: #C2CFD7;
    border-radius: 50%;
    position: absolute;
    bottom: 110px;
    right: 75px;
}
.bubble-big{
    width: 178px;
    height: 50px;
    line-height: 50px;
    text-align: center;
    font-size: 15px;
    background-color: #C2CFD7;
    border-radius: 50%;
    position: absolute;
    bottom: 129px;
    right: 40px;
}
/* chat-content */
.chat-content{
    width: 360px;
    height: 550px;
    position: fixed;
    bottom: 51px;
    right: 20px;
    border-radius: 5px;
    border:1px solid #ccc;
}
.robot-head{
    position: absolute;
    right: 254px;
    bottom: 526px;
    z-index: 2;
}
.chatRobot-header{
    width: 359px;
    height: 60px;
    background-color: #4595EC;
    padding-left: 20px;
    padding-bottom: 15px;
    box-sizing: border-box;
    padding-top: 30px;
    border-radius: 5px 5px 0 0;
    color: white;
}
#robot-close{
    position: absolute;
    right: 15px;
    top: 10px;
    color: white;
    cursor: pointer;
}
.chat-send{
    width: 359px;
    height: 105px;
    outline: none;
    border-radius: 0 0 5px 5px;
    border: 1px solid #ccc;
    resize:none;
}
.btn-send{
    width: 65px;
    height: 25px;
    background-color: #4595EC;
    position: absolute;
    bottom: 15px;
    right: 15px;
    color: white;
    line-height: 25px;
    text-align: center;
    border-radius: 3px;
    font-size: 14px;
    cursor: pointer;
}
.chat-body{
    height: 384px;
    padding-left: 15px;
    padding-right: 15px;
    font-size: 14px;
    color: #6E6E6E;
    /*overflow:auto;*/
    background-color: white;
    overflow-y: scroll;
    overflow-x: hidden;
}
.chat-body-do{
    color: #000000;
    font-family : 微软雅黑;
    font-size: 16px;
    font-weight: 400;
}

.robot-chat-right{
    margin-bottom: 17px;
}
.robot-chat-left{
    margin-bottom: 17px;
}
.chatCustomer{
    padding: 0 15px;
    overflow: hidden;
}
.txtCustomerBox{
    position: relative;
    float: right;
    line-height: 16px;
    padding: 10px 12px;
    border-radius: 5px;
    max-width: 220px;
    display: inline-block;
    background-color: #1CDB4F;
    color: white;
    margin-bottom: 15px;
    word-wrap:break-word;
    word-break:break-all;
}
.txtCustomerBox{
    word-wrap:break-word;

    word-break:break-all;
}
.txtCustomerBox:before {
    content: "";
    height:0px;
    width:0px;
    border-width:8px;
    border-style:solid;
    border-color:transparent transparent transparent #1CDB4F;
    position: absolute;
    right: -16px;
}
.chatSelf{
    padding: 0 15px;
    overflow: hidden;
}
.txtSelfBox{
    color: black;
    line-height: 16px;
    padding: 10px 12px;
    border-radius: 5px;
    position: relative;
    max-width: 220px;
    display: inline-block;
    background-color: #ccc;
    margin-bottom: 15px;
    word-wrap:break-word;
    word-break:break-all;
}
.txtSelfBox:before{
    content: "";
    height:0px;
    width:0px;
    border-width:8px;
    border-style:solid;
    border-color:transparent #ccc transparent transparent;
    position: absolute;
    left: -16px;
}
.robotLeave{
    transform: translateX(-5px);
    transition-duration:1s;
}
.robot-robotBodyImg:hover{
    transform: translateX(-21px);
    transition-duration:1s;
}
.chat-body::-webkit-scrollbar {
    width: 5px;
}
.chat-body::-webkit-scrollbar-thumb {/*滚动条里面小方块*/
    border-radius: 10px;
    -webkit-box-shadow: inset 0 0 5px rgba(0,0,0,0.2);
    background: rgba(0,0,0,0.1);
}
.chat-body::-webkit-scrollbar-track {/*滚动条里面轨道*/
    border-radius: 0;
    background: rgba(0,0,0,0.1);
}